Returns policy

You have 14 calendar days to return an item from the date you received it.

Criteria for accepting returns:

- the products should be unused and sealed
- the product packaging should be in its original condition
- returned goods shipping costs should be covered by you

You can send your return inquiry by email Your return inquiry will be processed within 3 business days. We will either exchange the products or give you a full refund.

Returns are subject to the following conditions:

- You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges. If you return a part of an order, we will recalculate any applicable delivery charge for the remaining part of the order and also deduct this from the refund.

- We reserve the right to refuse a return and to ask for proof of identification.

- You may cancel your order (or any part of it) for any reason before delivery, however, you may receive your order before you have time to cancel it.

- If your item is damaged or faulty, please contact Customer Service at